Using the Virtual Classroom
The classroom will be open 15 minutes prior to the start time to allow for time to you to check in and ask for any assistance if needed. In order to get the most from your attendance, please follow the steps below:
1.
WEBCAM: To receive credit for continuing education from most jurisdictions, you must have a webcam installed and operational for identity verification prior to the start of the class. Your picture may be recorded on your certificate so “SMILE” a lot
2.
AUDIO: Approximately 15 minutes prior to start of class, call (218) 339-2404 and enter 5553528# to enter the conference phone call. This will allow us to answer any questions during the login process. Toll charges may apply depending on your phone service provider. VOIP (Voice over internet protocol) is also offered. Once you are connected to the Virtual Classroom through the following steps, you may listen to the instructor through your PC speakers and speak through a microphone or microphone on your webcam. You also have the ability to just listen and send questions through the chat function. However, the VOIP is dependent on the connection to the site and loss of internet also loses audio. The choice is entirely yours.
3.
CONNECTING TO THE CLASS: After your registration is confirmed, you will receive an email with links to connect to the site. If you have not received this email by the next business day, please check spam and junk mail, as sometimes people have reported their sign in information being diverted by overly aggressive filters. If you cannot locate it there, call (913) 491-0159 to get your sign on instructions. From the email, simply click onto the link which says “Go here to log in to the conference” and you will be taken to a system check. Following a brief (approximately 2 seconds) check, you will be taken to the Login Screen. At the login screen enter your User Name and Password and click “Enter Conference”. You will then be connected to the service.
4.
INSIDE THE VIRTUAL CLASSROOM: Once you have entered the room, the instructor will activate your webcam and welcome you. It is important to let the instructor know if you have to step away, as he/she will monitor attendance throughout the presentation. You will notice above the list of participants, there is a line of icons. Three of these are very important.
a.
First the “?” on the left is for you to use when you have a question. Once the presentation is started, the instructor will mute the microphones and phones to prevent background noise from becoming distracting for the class. When you signal the instructor you have a question by selecting the “?”, he/she will un-mute your phone or microphone to allow you to speak. Alternatively, you may type your question into the chat line and then click the “?” to signal the instructor about your question.
b.
The next two icons are the “X” and “
” which indicate “NO” and “YES” respectively. These are used to respond when the instructor asks an open question to the class as a group.
5.
TAKING NOTES: In the upper right hand corner of your screen you will find an icon resembling a note pad. You may click onto this icon at any time, type in notes and close it out, and then reopen it again. At the end of the class, select “email” and your class notes will be emailed to you.
6.
TESTING THE CONNECTION: We will also make available to you a test session to try your connection prior to the start. To take advantage of this, you will simply follow these steps in the second email you receive to the session titled “Checkout”.
If you have any questions, pleased do not hesitate to call (913) 491-0159 or email us at Admin@ICCCEU.com . We are always happy to assist you in any way we can.